What to do if I have forgotten my password?

It happens to everyone of us: We all may forget something. It is not a problem at all, if you have forgotten your account password. In order to regain access to your account please follow this guide:

1.) Please open the following page: https://admin.hpage.com/

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Click on the link "Password forgotten?".

2.) On the next page, please enter the e-mail address connected to your account or domain of your website and click on the button "Request Password Reset".

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Now the system will send an e-mail containing further information to your e-mail address.

3.) Open your e-mail account and click the recovery link in the e-mail.

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4.) A new page will open where you can choose a new password by yourself. Repeat the new password in the bottom line and click on "Submit" so that your new password will become active.

Important:

If you do not receive our e-mail, please check your junk folder first. If you cannot find our e-mail there as well, please contact your e-mail provider's customer service.

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